Call center personnel represent the "face" of companies to customers or prospects calling in for technical help, product information or to order products and services.
"Personnel handling calls must be highly trained as well as motivated to provide timely, courteous service across a wide variety of customers and business segments,"
says Mark Bassil, MAiSPACE vice president and co-founder. "That is why companies that rely on call centers as their primary customer interface place high importance on
finding, training and above all retaining qualified call center personnel."
Smartly designed systems furniture can help.
"MAiSPACE provides call center operators affordable, attractive, well-designed and constructed work stations with standards compliant lay-in voice, data and power cabling
systems that are the most powerful, efficient and flexible in the contract furniture industry," says Bassil. "To further assure comfort and well-being we constantly
update product options to enhance call center systems furniture capabilities in terms of ergonomic and architectural innovations."
Exciting workspaces can be created from the MAiSPACE menu of 18 options in panel segments such as laminate, Coverseal, painted metal, embossed and brushed steel, airflow,
glass, fabric, tackable/acoustical, marker board and paper management. "These wide choices in surfaces, colors and textures allow us to provide elegant call center work
environments - but at prices as much as 40% lower than some of the oldest names in the contract furniture industry," Bassil reports.
The MAiSPACE patented plug-and-play zone distribution cabling system is designed to easily accommodate additions or changes in call center configuration. "Cable runs are
laid in behind lift-off panel segments, not bundled and fished through structural elements," Bassil says. "If changes are needed, call center reconfiguration time is
reduced to hours from days without disrupting the entire network."
Call Centers from $12 - $15 per Square Foot Installed.