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MORSPACE October 2008 / Issue No. 14
MORSPACE

MORSPACE

Call Centers to Phone Home About

Call Center Furniture

" Attractively designed call center work stations convey a great first and lasting impression," Bassil says. "But aesthetics aside, today's stations are technology-centric to provide staff with fast access to the data needed to service callers' requests. This means that in addition to providing a modern, attractive work environment center operators must deliver technology to the workspace."

MAiSPACE delivers on both counts.


Call Center Workstations
Call center personnel represent the "face" of companies to customers or prospects calling in for technical help, product information or to order products and services. "Personnel handling calls must be highly trained as well as motivated to provide timely, courteous service across a wide variety of customers and business segments," says Mark Bassil, MAiSPACE vice president and co-founder. "That is why companies that rely on call centers as their primary customer interface place high importance on finding, training and above all retaining qualified call center personnel."

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Smartly designed systems furniture can help.

"MAiSPACE provides call center operators affordable, attractive, well-designed and constructed work stations with standards compliant lay-in voice, data and power cabling systems that are the most powerful, efficient and flexible in the contract furniture industry," says Bassil. "To further assure comfort and well-being we constantly update product options to enhance call center systems furniture capabilities in terms of ergonomic and architectural innovations."

Exciting workspaces can be created from the MAiSPACE menu of 18 options in panel segments such as laminate, Coverseal, painted metal, embossed and brushed steel, airflow, glass, fabric, tackable/acoustical, marker board and paper management. "These wide choices in surfaces, colors and textures allow us to provide elegant call center work environments - but at prices as much as 40% lower than some of the oldest names in the contract furniture industry," Bassil reports.

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The MAiSPACE patented plug-and-play zone distribution cabling system is designed to easily accommodate additions or changes in call center configuration. "Cable runs are laid in behind lift-off panel segments, not bundled and fished through structural elements," Bassil says. "If changes are needed, call center reconfiguration time is reduced to hours from days without disrupting the entire network."

Call Centers from $12 - $15 per Square Foot Installed.
Office Cubicle Systems "Our approach to global sourcing and supply chain management enables us to deliver ready to move in call centers of any size from $12 to $15 per square foot installed and backed by a lifetime guarantee and warranty against obsolescence," Bassil says. "Our objective is to provide customers with beautiful and functional offices without sacrificing affordability or performance. Moreover, we commit to meeting project time frames, quick turnarounds and fast resolutions to revisions.
MORSPACE
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